The syllabus
stage
theme
Course content
One
The basic cognition of supervisors
The basic concept of teaching work
The meaning of work instruction
O why teach work
The cultivation of ten subordinate principles
The supervision personnel necessary conditions five
The cultivation of subordinates should have the condition
O who need training
Work to teach the myth
The mentality of the myth
O execute the myth
How to learn the five principles of education interest
To create an atmosphere of principle
The principle of induction
The principles of success
The practice of the principle of
The principle of repeated
The way of learning factors and Countermeasures
Two
Work teaching point
Note the teaching work
The teaching method of four stage work
The first step of learning preparation
The second stage teaching work
The third stage test
The fourth stage test results
Work instruction preparation
L prepare training schedule.
Work breakdown
The goods must be prepared
The arrangement of the workplace
Work related to the use of teaching form
The training schedule.
Work breakdown
The thoughts on the work instruction
Three
Work to improve JM (METHODS JOB)
The basic cognitive improvement work
The concept of work improvement
Work should improve cognition
To improve the work of power -- the problem consciousness and problem solving
What is the problem
The problem about the program
The problem of consciousness
The type of problem
The waste and loss
The problem solving process
The basic work to improve combat skills
The finishing
The rectification
O cleaning
O cleaning
O Parenting
Work to improve the four stage method
The basic cognitive improvement
To improve the work of obstacles
Work to improve the four stage method
O improve the barrier elimination
The principle of economic action o
Check the work of improvement
Four
Working relationship JR (RELATIONS JOB)
The basic cognitive Supervisor
O leadership department characteristics
The leadership of the four elements
What the supervisors like?
The supervisors have to face the subordinates
The new-new generation characteristics
Good attitude and guiding inspiration
The attitude of subordinates
The complaint handling skills
O communication skills
The purpose of communication
O good attitude inspired communication method
O strengthen the communication effect
The four stage work relations act
The first stage: facts
The second stage: Deliberative decision
The third stage: take measures
The fourth stage: to confirm the results
The personnel handling skills
Type O problems
The basic tips to improve interpersonal relationship
The personnel handling procedures
The incentive and blame skills
The incentive to know
The incentive strategy
How to blame subordinates
How to persuade subordinates
O use communication instead of command