Stage theme course content
An overview of the background of application and development of QFD
The product development challenges
QFD is the founding motivation
The role of QFD and Application
Compared with traditional methods of quality is QFD
Compared with the traditional design method of the QFD.
Application of QFD.
The basic principle and tool - QFD
4 basic stages - QFD
The house of quality / table HOQ/Quality Tables
Two how to build the house of quality to obtain customer information: Step1
Identify internal / external customers
Classification and sources of VOC
Product development considerations and bathtub curve
Understanding customer needs and importance
CCR key customer needs
KJ method and CCR extraction
A thorough understanding of the level of customer needs
Kano model Model Kano
Importance level of customer needs
Customer competitive assessment
- Step2: the voice of the customer into technical requirements
Customer calls and technical requirements
Translate customer calls
- Step3: the relationship between the demands and development of customers
Relation matrix Matrix Relationship
Relational matrix - symbol
- Step4: within the scope of the project selection, prioritizing the voice of the customer
- Step5: the loss function between the development of client evaluation and technology requirements
Establish target distribution
Customer loss function Loss Function Customer
Technical evaluation Assessment Technical
The rationality of customer evaluation and technology evaluation
- Step6: technical requirements of development target distribution: setting up the target distribution
Step7: to determine the relationship between the technical requirements
Mutual relation matrix Matrix Correlation
Finish quality house
Investigation and finishing planning matrix for customers who demand three products
The evaluation of market competitiveness
The quality of feature identification and assessment of the relationship with customer demand
The relationship between the characteristics of quality assessment
Technical competence assessment and goal setting
The commonly used reliability distribution
Function of reliability distribution
Random Exponential Distribution
Random log normal distribution
Random Weibull distribution
Failure and loss
The four parts is the planning matrix concept design and evaluation
The transfer function
The relationship between the evaluation of quality characteristics and components
The DFMEA and DOE parts by determined parameters
Five process planning process planning and evaluation matrix.
The relationship between the components and process evaluation
The PFMEA and DOE parameters are determined through the process steps.
Six production control planning matrix production planning and assessment control
To assess the relationship between the process and control scheme
The PFMEA and DOE parameters are determined through the process steps.