Six a summary of the foundation of the development of the quality management research of the quality management system
R & D process and index system
Organizational guarantee for R & D Quality
R & D quality execution system
R & D Quality Planning (quality planning, quality objectives)
R & D quality control (review, test)
R & D quality assurance (guidance, training, audit)
R & D quality improvement (measurement, assessment, capability baseline)
Foundation of the carrier: file system, IT system
The position of quality management in R & D in the value chain
The relationship between R & D quality management and R & D business process and R & D project management
The relationship between R & D quality management and marketing, manufacturing, purchasing and customer service
Common misunderstanding is the quality management in research and development (the main responsibility, the lack of the whole process, the concept of dislocation......)
This is commonly used in industry R & D management mode
NPD (PDMA)
8 elements of the introduction (structured process, pipeline management,...)
Implementation examples to explain
CMM/CMMI (SEI)
Model / level / process domain / practice
Implementation examples to explain
Comparative analysis of the two (advantages, improvement points, mutual coordination)
The development of the quality management system
Quality management tools (seven relation diagram, system diagram, histogram, control chart,......)
R & D process asset library (PAL) (role, content,...)
One of the 26 foundations: development process and index system development process defines and documents the methodology: Design Flow
Role, focus on customer, lock start and end
The roles, activities, links, and multi thread, branch and end point, and returns the terminal connection
The research and development process management system
The company's overall process system definition methodology 61664 Potter value chain analysis model
L1: product development process overview
L2: product development phase process
L3: product development process (software development process, hardware development process, test process,...)
L4: activity definition and role description
L5: template, guide book, sample, check list
Example explanation: a case of the company's product development process system
The basic concept of the metric (definition, function and purpose, measurement and measurement, driving window, measurement model,......)
Process quality indicators, delivery parts quality indicators
Measurement model, measurement process
Example explanation: an industry's best company R & D process capability baseline (PCB)
The definition of quality index
Decomposition of the quality objectives (logical and physical)
Examples to explain: a case of the definition of quality indicators
Example explanation: a case company product quality indicators
Example explanation: a case of the company's definition of project quality indicators
The 36 foundations of two: the quality of research and development organization is how to set up R & D quality management organization
Mistakes in the research and development of quality management organization design
How to position the company's quality management organization
How to locate the product quality management organization
How to locate the quality management role in the project level
The disadvantages of quality management and testing, project management and document management
The size of the quality management personnel (industry experience, product type, industry competition,...)
The quality management personnel qualification and occupation development channel
What kind of person is suitable to undertake the role of QA (PQA, SQA, HQA, TQA......)
Employees do not want to do QA how to do?
No QA or part-time QA may lead to the consequences
The examples to explain: This paper introduces a best R & D quality management personnel qualification system
QA is how to train the staff?

The discussion is practical exercises and problems

46 of the three: the research foundation of quality planning to develop quality plan time
The relationship between the quality of product strategy and product quality plan
Examples to explain: a case of the company's product quality strategy
Example explanation: a case company product quality plan (product level, software / hardware project level)
The main responsibility of the relevant product quality plan (who develop, who approved, who, with whom)
The quality target definition method
Target, upper limit, lower limit
Company baseline target, the company baseline limit, the company baseline
Cooperate with the quality plan and product development to other products plan
The relationship between PHB and the product quality plan
Five or six of the four: the foundation of design quality control: Technology Assessment (TR) is common in the evaluation of enterprise operation problems
Review, review zhuazhuangding first, then will become popular pidouhui, review the lack of standards by clap......
This is the industry's best R & D management of enterprise evaluation system
Three level evaluation system (Business Review, technical review, formal review)
Technical review (TR)
The purpose and principle of TR
TR review process (main activity, input, output)
Each role in the assessment of the definition and responsibilities (SE, PM, QA, technical experts,...)
Each TR point of the assessment elements is how to support each other (product level, module level, functional areas,...)
Three conclusions of TR
Expert management method
Who decides whether TR will pass? Decision-making team, project manager, QA, or technical experts?
How to avoid technical review a mere formality? (the qualifications, the plan determination, the appraisal standard,...)
Examples to explain: a case of the company's specific 3 technical assessment system
Examples to explain: TR carrier: IT TR
66 of the four: the foundation of quality control system: Test (V&V) is common in the R & D enterprises test problems in operation
Based on the design test, the test too repeatedly, the test personnel status is low,......
The product level incremental testing model
Why test as soon as possible?
Analysis of the advantages of incremental testing? (in advance of finding problems, parallel development, reducing test duplication,...)
Prerequisite for efficient test
Customer testing thinking
Defect introduction phase analysis
Standards of excellence
Efficient weapon test
Scenario case design, case study
Boundary value case design method, case study
Equivalence class use case design, case study
Experience is the industry test summary (NASA)
76 of the five: the foundation of design quality assurance - design quality assurance (QA) concept
Independence of QA
The difference between QA and QC
The QA working relationship with the reporting relationship (PQA, SQA, HQA, TQA......)
The main activities of QA
One of the main activities: product quality planning
Two main activities: guide training
Three main activities: product quality metrics
Four main activities: technical review (TR)
Five main activities: audit
Six main activities: coordination of quality activities
Seven main activities: product quality back
Eight main activities: Quality Report
Nine main activities: prepare PHB
Ten main activities: collection system improvement proposal
86 of the six: the foundation of quality improvement in the business development of the common problems in quality improvement
The lack of quantitative data management, clap the head, but the lack of data analysis of pile up like a mountain hand......
The measurement is the basis for improving the quality of research and development (no measurement no improvement, also not assessment)
The application of measurement results
Common errors in the application of measurement results
Does not consider the no measure, for the assessment and lead to fraud, how to deal with?
Which metrics are used for process improvement?
Which metrics are used for performance appraisal?
The quality system construction methodology
How to deal with the change in people's problems?
How to face up to the research and development management system optimization lead to the decline in short-term performance?
How to implement R & D management system step by step?
R & D management system to optimize the 3 step (the status of the diagnosis, design, implementation)
Key factors for the success of R & D system optimization
Explain: to share the history of nearly 10 enterprise R & D management system optimization process, problems and Solutions
The key role of senior leadership in R & D system optimization