stage
theme
Course content
One
Cognitive education, I am the leader of the class.
The position of the leader of the class is the organization of production and the direct producer.
Class leader type
1 production technology type
2 blind execution type
Daisaba type 3
4 labor model
5 buddy loyalty type
Liu Li: Hard Case
Discussion: self portrait of the site supervisor
One of the success factors of a person has a positive attitude decided
The team leader of the necessary conditions
1 working knowledge, business knowledge, ability
2 responsibility knowledge
3 improve work skills
4 teach the following skills

5 effective communication skills

Two
Site improvement
Establish a strong sense of problem
Improve the ability to discover problems
Eight waste on the scene understanding
Basic skills of analysis
1 5WHY analysis
2 causality diagram (fishbone diagram)
3 fault tree analysis technique
The skill of 4 ideas: brainstorming
Case: grasp the scene, to find out the real cause
Focus on site improvement
Lean Production System
1 6S activity
2 visual
3 anti stay law
4 Kanban
Team leader in the field improvement task
Exercise: the use of brainstorming to improve the topic of discussion
Three
How to train and instruct subordinates
3 ways to carry out teaching
How to do well the preparation work before teaching
Training: the development of schedule
Analysis of the reasons for the poor performance of subordinates
When need to work to teach
Discussion on the analysis of the error of training
Tips to improve the effectiveness of OJT training
Four stages of work instruction
Field multi skill management table"
Exercise: job decomposition table
Four
Communication and motivation
The significance and function of communication in the workplace (field) management
Why ditch and unreasonable?
"Say" technique
Questions and assertions
Effective communication of PAC theory
How to overcome communication barriers
Learn to listen - listen to the game
Four basic experiences of communication with subordinates.
Interview skills
Case exercise: the trouble of horse squad
How to communicate with people of different styles
Exercise: character test
Coordination and conflict management of subordinates
Excitation method